Community Internet Program
- Frequently Asked Questions for Residents and ISPs
- ISP Requirements to Join the CIP Program
DC HOPE Internet
Connect Potomac Gardens
A Pilot Supported by Mayor Muriel Bowser

Since March of 2022 this pilot program has provided the 700 residents of Potomac Gardens with free high-speed Wi-Fi service in their apartments and common areas.
Inform our Next Onsite Digital Literacy Classes
Frequently Asked Questions
- What is the name (SSID) of the network?
It’s called 'Connect Potomac Gardens' - Where can I access the network?
In your apartments and common areas. - What is the password?
There is no password required. You simply need to accept the terms of service agreement - Can I hook up my desktop?
You can only hook up your desktop if it has a wireless adaptor - Can I use the service for streaming videos on my computer?
Yes, you can - Can I use it for virtual learning like Zoom, Canvas, or Teams?
Yes, you can - How fast is the connection?
You should be able to download over 100 mbps and upload over 20 mbps. You can test your speed here. - What is an Access Point?
An Access Point is a device that creates a wireless local area network. Access Points (AP’s) are located in hallways and common areas of the apartment complex. Please leave the AP's alone, if becomes unplugged or disconnected it may lead to a disruption of internet service. - Is there a phone support line?
Yes, please call 202-888-6515 - What are the terms of service?
For full terms of use please visit ettebiz.com/dchope
Feedback
About
Beginning March of 2022, Potomac Gardens residents started to receive free Wi-Fi in their apartments and common areas. The internet is delivered by the DC-NET fiber optic network and powered by local wireless access provider, ETTE. This program is managed in partnership by the DC Office of the Chief Technology Officer (OCTO) and DC Housing Authority (DCHA).
Along with in-home internet, DC will be hosting digital skills programs for residents on-site including computer safety and privacy, social media 101 and others.
Supported by
[Insert logos of DC Housing Authority, OCTO, Mayor Muriel Bowser
Connect Greenleaf
A Pilot Supported by Mayor Muriel Bowser

Since July of 2022 this pilot program has provided the eight-story, 212 unit Greenleaf Senior building residents with free high-speed Wi-Fi service in their apartments and common areas.
Inform our Next Onsite Digital Literacy Classes
Frequently Asked Questions
- What is the name (SSID) of the network?
It’s called 'Connect Greenleaf Gardens' - Where can I access the network?
In your apartments and common areas. - What is the password?
There is no password required. You simply need to accept the terms of service agreement - Can I hook up my desktop?
You can only hook up your desktop if it has a wireless adaptor - Can I use the service for streaming videos on my computer?
Yes, you can - Can I use it for virtual learning like Zoom, Canvas, or Teams?
Yes, you can - How fast is the connection?
You should be able to download over 100 mbps and upload over 20 mbps. You can test your speed here. - What is an Access Point?
An Access Point is a device that creates a wireless local area network. Access Points (AP’s) are located in hallways and common areas of the apartment complex. Please leave the AP's alone, if becomes unplugged or disconnected it may lead to a disruption of internet service. - Is there a phone support line?
Yes, please call 202-888-6515 - What are the terms of service?
For full terms of use please visit ettebiz.com/dchope
Feedback
About
Beginning March of 2022, Potomac Gardens residents started to receive free Wi-Fi in their apartments and common areas. The internet is delivered by the DC-NET fiber optic network and powered by local wireless access provider, ETTE. This program is managed in partnership by the DC Office of the Chief Technology Officer (OCTO) and DC Housing Authority (DCHA).
Along with in-home internet, DC will be hosting digital skills programs for residents on-site including computer safety and privacy, social media 101 and others
Supported by
[Insert logos of DC Housing Authority, OCTO, Mayor Muriel Bowser
Connect Hopkins
A Pilot Supported by Mayor Muriel Bowser

Since April of 2022 this pilot program has provided the residents of Hopkins Apartments with free high-speed Wi-Fi service in their apartments and common areas.
Inform our Next Onsite Digital Literacy Classes
Frequently Asked Questions
- What is the name (SSID) of the network?
It’s called 'Connect Hopkins Gardens' - Where can I access the network?
n your apartments and common areas. - What is the password?
There is no password required. You simply need to accept the terms of service agreement - Can I hook up my desktop?
You can only hook up your desktop if it has a wireless adaptor - Can I use the service for streaming videos on my computer?
Yes, you can - Can I use it for virtual learning like Zoom, Canvas, or Teams?
Yes, you can - How fast is the connection?
You should be able to download over 100 mbps and upload over 20 mbps. You can test your speed here. - What is an Access Point?
An Access Point is a device that creates a wireless local area network. Access Points (AP’s) are located in hallways and common areas of the apartment complex. Please leave the AP's alone, if becomes unplugged or disconnected it may lead to a disruption of internet service. - Is there a phone support line?
Yes, please call 202-888-6515 - What are the terms of service?
For full terms of use please visit ettebiz.com/dchope
Feedback
About
Beginning March of 2022, Potomac Gardens residents started to receive free Wi-Fi in their apartments and common areas. The internet is delivered by the DC-NET fiber optic network and powered by local wireless access provider, ETTE. This program is managed in partnership by the DC Office of the Chief Technology Officer (OCTO) and DC Housing Authority (DCHA).
Along with in-home internet, DC will be hosting digital skills programs for residents on-site including computer safety and privacy, social media 101 and others.
Supported by
[Insert logos of DC Housing Authority, OCTO, Mayor Muriel Bowser
